From field to fork, we proudly offer 100% grass-fed beef and lamb, and pastured pork, chicken, and turkey, and wild Alaskan seafood, for delivery direct to your door. Enjoy FREE shipping on orders $165+!

Frequently Asked Questions

Have a question? Let us help

These are some of the common, but best questions we've been asked by the 2,000+ customers we've come to serve along our family's farming journey since we began in 2010.


So, here we go!


Q: Are you certified organic?

A: No, our pastures and feed are not certified organic. Instead, we manage our farm by regenerative principles, which means we go beyond just eliminating things, and instead move toward actively creating healthier food, starting with the soil. Similar to organic, we do not use hormones, synthetic chemicals, steroids, or antibiotics. You can learn more about regenerative agriculture in this video.


Q: How do you raise your animals? Are they free range and pasture raised?

A: Absolutely. We're very proud of our farming practices and are grateful to be asked about them. Honesty and transparency are top values of ours and we are happy to share more about our animal care principles with you. You can review our managing principles here.


Q: Do I have to buy a full 1/4 or 1/2 animal? Or can I buy by the piece?

A: We offer our quality meat by the piece to make shopping for your family's needs, easy. Members of our loyalty program, Your Family First have access to our bulk 1/4 or 1/2 animal options. You can learn more about Your Family First here.

If you're not a member, but are interested in the stock up and savings offered by traditional quarters and halves, consider purchasing one of our bundles. They are greatly popular and our seasonal bundle will always ship free! :)


Q: How can I receive your products?

A: We offer pick up on farm every week. We also offer home delivery via FedEx 1 day ground. You can see if your zip code qualifies here.


Q: How can I feed my family responsibly raised, healthy meats while on a budget?

A: We hear you! The best way to save is by taking advantage of our sale items and bundles. Keep an eye on your inbox (check your Promotions folder) - we mark a variety items on special throughout the year in our monthly newsletters.


Q: What if my package is lost during delivery or the meat arrives thawed?

A: Our promise to deliver exceptional quality goes beyond our frozen meat products and applies to our service, as well. While the occasion that something goes awry during the home delivery process is rare (less than 1% in our experience), we will always take the time to communicate with you and make any wrongs, right. With honest and open communication between us and you, we can easily achieve this. You can review our full Return Policy here.


Q: Why can't I find beef tenderloin in the store?

A: Tenderloin is included in our Best of the Farm Box, however, a la carte purchases of tenderloin (beef and pork) are reserved for members of Your Family First. This is true for skirt steak, flank steak, and baby back ribs, as well. These cuts come in very limited quantities off of each animal, so they are only available for members of Your Family First.


Q: Do you ship to the coast? East, West, or South?

A: We do not ship beyond our 1 day ground zone at this time. Find all details regarding home delivery here.


Q: What do I do with my shipping packaging?

A: There are many ways to reuse shipping packaging, including returning undamaged materials to us. Read more about how to return items and other uses for shipping materials here.


Q: The beef sticks, salami, and ham say Uncured. Do I have to cook them?

A: No. Our beef sticks, ham, and bacon are all cured, but without nitrates. Instead, our processor uses a celery juice. Because they are not processed with nitrates, the processor has to label them as "uncured", even though they are cured and safe to eat without cooking them. Because they do not contain preservatives, we do recommend they be refrigerated and used within a week for best quality.


Q: Can we tour your farm?

A: We believe in transparency and would love to have you and your family out to the farm. Please contact us for pricing and details regarding tour options at info@riemerfamilyfarm.com.


Q: Do you offer farmer to farmer consultations?

A: Yes, we believe in abundance and are happy to share our experiences with others. Please contact us for pricing and details regarding consultation options at info@riemerfamilyfarm.com.

Did we leave your question unanswered? Let us know and we'll get back to you ASAP :)

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