A: No, our pastures and feed are not certified organic. Instead, we manage our farm by regenerative principles, which means we go beyond just eliminating things, and instead move toward actively creating healthier food, starting with the soil. Similar to organic, we do not use hormones, synthetic chemicals, steroids, or antibiotics. You can learn more about regenerative agriculture in this video.
A: Absolutely. We're very proud of our farming practices and are grateful to be asked about them. Honesty and transparency are top values of ours and we are happy to share more about our animal care principles with you. You can review our managing principles here.
A: We offer our quality meat by the piece to make shopping for your family's needs, easy. If you'd like to purchase a bulk amount of meat, please see our Very Best of Bundles Collection Here. We do not offer custom 1/4 or 1/2s, but do offer pre-assembled bundles that offer a similar variety and savings here.
A: We hear you! The best way to save is by taking advantage of our sale items and bundles. Keep an eye on your inbox (check your Promotions folder) - we mark a variety items on special throughout the year in our monthly newsletters.
A: Our promise to deliver exceptional quality goes beyond our frozen meat products and applies to our service, as well. While the occasion that something goes awry during the home delivery process is rare (less than 1% in our experience), we will always take the time to communicate with you and make any wrongs, right. With honest and open communication between us and you, we can easily achieve this. You can review our full Return Policy here.
A: Tenderloin is included in our Best of the Farm Box, however, a la carte purchases of tenderloin (beef and pork) are reserved for members of Your Family First. This is true for skirt steak, flank steak, and baby back ribs, as well. These cuts come in very limited quantities off of each animal, so they are only available for members of Your Family First.
A: We do not ship beyond our 1 day ground zone at this time. Find all details regarding home delivery here.
A: There are many ways to reuse shipping packaging, including returning undamaged materials to us. Read more about how to return items and other uses for shipping materials here.
A: No. Our beef sticks, ham, and bacon are all cured, but without nitrates. Instead, our processor uses a celery juice. Because they are not processed with nitrates, the processor has to label them as "uncured", even though they are cured and safe to eat without cooking them. Because they do not contain preservatives, we do recommend they be refrigerated and used within a week for best quality.
A: We believe in transparency and would love to have you and your family out to the farm. Please contact us for pricing and details regarding tour options at email@example.com.